
Custom Order Frequently Asked Questions:
Is Ordering a Vehicle More Expensive than Buying One on the Lot?
Simply put—no! When you custom order a Cadillac from Rick Hendrick Cadillac Norfolk, you’re still getting the best price and great incentives that are offered to all Virginia drivers.
How Long Does it Take to Get My Car?
Most custom orders are usually delivered anywhere from 10 weeks to 15 weeks after we place the order. Our finance team will help set up a payment plan that works for you, as well as help you get great value for your trade-in, figure out down payment, and loan terms that fit your budget and secure an auto loan for you at a great rate!
How Do I Know Which Model to Choose?
Start by exploring our car reviews on our website. By exploring the research information on our website, you’ll be able to learn exactly what each new Cadillac model has to offer. Rick Hendrick Cadillac Norfolk has got something for everyone, from spacious SUVs and powerful trucks to muscle cars and eco-friendly electric vehicles, and we’re ready to order the one that’s perfect for you today!
Do I Have to Come Into the Dealership to Custom Order my Cadillac?
No! One of the best things about pre-ordering a Cadillac from Rick Hendrick Cadillac Norfolk is that you can order your vehicle right here online, or over the phone, and we’ll take care of the rest!